Job Summary
We are seeking Remote Customer Service Representatives to support a leading U.S. company in handling inbound calls, emails, and chat inquiries from customers. This is a fully remote, entry-level position ideal for individuals seeking to work from home, with paid training and immediate start available.
Key Responsibilities
- Respond to customer inquiries via phone, email, and live chat in a professional and timely manner.
- Provide product, service, and order support to customers.
- Resolve complaints and ensure customer satisfaction.
- Accurately log all customer interactions in the company’s system.
- Collaborate with team members to meet service level goals.
- Uphold confidentiality and comply with company policies.
Requirements & Skills
- No prior experience in customer service required – we provide full training.
- Must have a computer/laptop, reliable internet, and a quiet work environment.
- Excellent verbal and written communication skills.
- Strong problem-solving skills and patience with customers.
- Must be a U.S. resident, with priority given to NYC applicants.
- Ability to work independently and manage time effectively.
Benefits
- Competitive pay: $16 – $22/hour + performance incentives.
- 100% remote – work from the comfort of your home.
- Paid training and ongoing career development.
- Health, dental, and vision benefits (for full-time employees).
- Growth opportunities in customer support and management roles.
How to Apply
Submit your application by clicking the “Apply Now” button below this post. Interviews are conducted virtually – start working as soon as next week
